• Lincoln
  • Ford

711 East Wishkah
Directions Aberdeen, WA 98520

  • Sales: (360) 637-6873
  • Service: (888) 351-9410
  • Parts: (888) 384-6623

Customer Testimonials

Customer Reviews for Five Star Ford Aberdeen, WA

Finding the right car at the right price, is often a challenge. Finding the right dealer to do business with, well that too can be as much of a challenge.

At Five Star Dealerships in Aberdeen, WA, customer satisfaction is our top priority. Our knowledgeable sales and service teams raise the customer care bar to the highest level. If you have never purchased or had your car serviced here at Five Star Dealerships, allow us the opportunity to earn your business.


My second truck from this dealer. There are no finer, experienced, congenial and accommodating salespeople including one very great General Manager ( Damon Gleason ) anywhere that I have ever had vehicle dealings. This includes the service department as well. These people are number one. I love this place.  

Jerry E. Tilley, Lynnwood; August 2016

 

Had a great experience with both Aaron and Rick. We couldn't be happier with the new truck and service we got along with it.

Robert A. Kola, Aberdeen; August 2016 

 

I was totally impressed by your dealership. Every one went out of their way to find and arrange for a California pickup of our Durango. Ricky is a great and knowledgeable salesman and an asset to your company. Thanks to all!

Van D Price. Ocean Shores; August 2016

 

My wife and I would like to thank you for taking care of our truck in a very prompt and courteous manner to correct an extremely dangerous situation (driver wiper blade not working) and also taking care of an outstanding recall work order. You kept us informed each step of the way and resolved the issue of receiving a broken part by taking the needed parts from a new vehicle. We have never seen such wonderful service from any dealership that we have dealt with. We also are very grateful for your courtesy van that returned us to our campsite in Pacific Beach after we dropped of the truck to you and then returned to pick us up when the truck was ready! It would be wonderful if you could teach some of your customer service ethics to other dealerships! Thank you soooo much for a wonderful repair experience.

Del Devers, Colville; August 2016

 

Was at our local grocery store two days after buying our vehicle and had someone ask what it was. Told them about Five Star and gave them Paul's number.

Charles R Hendrickson, Naselle; August 2016


Great people to work with!

Jeff Maneman, Raymond; June 2016

 

Amazing experience that was made simple and easy and was much appreciated!  

Ron McHenry, Mount Vernon; June 2016

 

Paul Young was excellent. Thank you so much

Elizabeth Colville, Elma; June 2016

 

Very attentive sales personnel, and quite knowledgeable about the Hyundai that I purchased on 5/28/16. I was quite impressed.

Mary Haase, Ocean Shores; June 2016

 

Rick did a great job and went above and beyond; trying to fix the oversight that my van wasn't ready on the first day I dropped it off. I had to bring it back on another day, but at least he tried to make it right.  

Molly M. Wharton, Aberdeen; June 2016

 

Glad for all the respect from Jeff gave me. Have told others about all the great help I got when trying to make up my mind. Thank you all!

Linda Laird, South Bend; May 2016

 

This is the 4th car I have bought from Rikki Dunlap and Damon Gleason, overall a good experience.  

Dave Johnson, Aberdeen, May 2016

 

Paul Wood allowed us the time that we needed to become familiar with the car that interested us. He didn't annoy us with phone calls. We appreciated that kind of attitude.  

John D. Miller, Hoquiam; May 2016

 

Rick from Five Star went the extra mile and I would definitely recommend this dealership for their service and personal commitment.  

Larry R Kennedy, Elma; May 2016

 

This is my second vehicle I have purchased from Five Star and worked with Ricky Dunlap and Aaron Smith, they are the best. It began with Paul Woods the internet manager getting in touch with me in a timely manner and then Ricky finding the vehicle I wanted, allowing me to test drive it for longer than a block and ensuring it was truly what I wanted. Once Aaron began with the numbers, it was smooth sailing. What really impressed me was as I was driving away, I was stopped by Ricky to inform me that the finance manager, Gordon had found me an even lower interest rate than what I had just signed up for. Approximately an hour later, Gordon called me to tell me he found an even better warranty for my vehicle for a year longer, better plan and great rate! How can you not enjoy working with a team that does everything they can to go out of their way to make sure you are satisfied. I will not buy another vehicle from any other dealer in the future!  

Gerald Kester, Rochester; May 2016

 

Damon Gleason was extremely helpful and completely awesome to work with.  

Natasha Calica, Aberdeen; April 2016

 

I've bought my last 5 cars from Five Star and hands down can say that Pat Noll and Damon Gleason are all about satisfying their customers! I recommend them highly.

Carrie Lisle, Westport; April 2016

 

John Eilers "rock". His low key non-pressure approach is what all dealerships need to implement He was professional and gave me more than a reasonable price that was fair to me and fair for the dealership.

Mark H. Scoones, Montesano; April 2016

 

Great, no-pressure sales, listened to us on what we were looking for and helped us to find it. Very happy with service and transaction went smoothly. Follow-up call to assure satisfaction was greatly appreciated. Recommending this dealership to all our family and friends.

George H Schaffner, Hoquiam; April 2016

 

Damen, Rick, Aaron, & Gordon all did an excellent job. Thank You.

Brigette White, Port Angeles; April 2016

 

Staff gives credit to the Lincoln brand.

Michael E Dickerson, Aberdeen; April 2016

 

Highly recommend Five Star Ford and in particular, Aaron Smith, Carlos and Bud. Great experience can't say enough!!!!!! If rating were 1-10 (10 being the highest) they would get a 15+.

Joseph Cadden, Everett; April 2016

 

Ric the service manager was so nice and took care of our vehicle, had it washed and ready when he said he would. Could not be happier with your service.

James Day, Chehalis; April 2016

 

I would have liked them to pull the car up front for me when I came to pick it up, instead of being handed the key and told "it's somewhere over there* & having to walk around the side of the building and find my car. I asked if my car would be vacuumed out as part of my service and oil change, he said he could ask them to. Usually with an oil change they automatically do it. Thought that was unusual but they did a beautiful job. I appreciated the coupon for the car wash but thought it would have been nice for them to take it over and have it washed before I picked it up. It just seems like if you purchase a car for $30,000 and then have to bring it in for a recall service and the first oil change that it would be a better experience for the customer to have it all done without having to ask. It's like buying a bag of chips at Safeway and them giving you a coupon for dip but making you go to Wal-mart for it. I have to say the employees in the service area were very professional, and polite and I really appreciated that. I tried to call to ask questions and had to leave a couple of messages and they called me right back both times. Overall they got the job done and in a speedy time frame.  

Jillian E Popli, Ocean Shores; April 2016 

 

This was a very satisfying event. Paul Wood was very kind and patience with all of my request and questions about cars. Paul had me test drive my new Jeep until he was satisfied that I was comfortable with the controls and how the Jeep handled.  

Anna E Graham, South Bend; April 2016

 

Everyone was so helpful and kind. Carlos really went above and beyond to make my time there a relaxing experience.  

Rodney Ogilvie, Raymond; April 2016

 

Just a great bunch of people!

Mark Radcliffe, Ocean Shores; April 2016

 

 

The first service wasn't scheduled because we live 11/2 hour away. We were allowed to use it at a later date when we are going to the coast, as we will probably this summer.  

Richard Pulley, Tacoma; March 2016

 

           

Damon was fantastic to work with!

Brian P., Sherwood, OR; February 2016

 

Paul, who was the salesperson, was extremely knowledgeable in the vehicles I had an interest in. He was open and honest in what would be the best vehicle for my needs. I have been to this dealership many times with a friend and Damon and Paul have always been a joy to work with.

Georgia P., Rochester; February 2016

 

Paul is the best, we've purchased two cars at your dealership on purpose - to support the local economy rather than buy in Seattle. The lower sales tax rate and the care and integrity of your team makes it worthwhile.

Michael D., Seattle; February 2016

 

Ricky has been amazing to work with! We had a water leak issue with only 200 miles on our truck and he was ALL over it getting it fixed. The free trial on the Ram UConnect wasn't work because someone had activated it back in July, Dave in service and Rick got that resolved as soon as they could. Rick is already ordering and making appointments for the extras we ordered for the truck. I could not be happier with all of the service Rick, Tony, and EVERYONE from Five Star have delivered...you guys ROCK!  

Karla S. Davenport; Hoquiam, February 2016

 

The Five Star Service Dept. showed a great deal of patience with not only a stubborn vehicle, but with me the customer. Even though I had given up they stayed with it and so far the rattle from the Moonroof has been greatly reduced. Thank you to the entire Service Dept. and especially the Techs that were hands on.

Alan Pohl, Elma; February 2016 

 

The first service wasn't scheduled because we live 1-1/2 hour away. We were allowed to use it at a later date when we are going to the coast, as we will probably this summer.  

Richard Pulley, Tacoma; March 2016

 

Contact

Five Star Ford Lincoln

711 East Wishkah
Directions Aberdeen, WA 98520

  • Sales: (888) 354-1724
  • Service: (888) 351-9410
  • Parts: (888) 384-6623

Hours

  • Monday 8:30AM - 7:00PM
  • Tuesday 8:30AM - 7:00PM
  • Wednesday 8:30AM - 7:00PM
  • Thursday 8:30AM - 7:00PM
  • Friday 8:30AM - 7:00PM
  • Saturday 9:00AM - 6:00PM
  • Sunday 11:00AM - 5:00PM
AdChoices