Five Star Ford is located at 711 East Wishkah Street in Aberdeen, WA 98520, right on the mouth of the Chehalis River in Grays Harbor County. The dealership is easy to reach from anywhere in Southwest Washington, including Hoquiam, Montesano, Elma, Ocean Shores, Shelton, and Olympia. Five Star Ford has been a cornerstone of the Grays Harbor community since 1998, serving drivers across the Pacific Northwest coast and surrounding counties. Whether you are heading south on US-101 or coming in from State Route 12, the dealership is centrally located for drivers throughout Grays Harbor, Pacific, Thurston, and Lewis counties. Call the main line at 360-533-3673 for directions or visit fivestarford-lincoln.com/hours for a map.

Five Star Ford's sales department is open seven days a week. Monday through Friday hours are 9:00 AM to 7:00 PM, Saturday is 9:00 AM to 6:00 PM, and Sunday is 11:00 AM to 5:00 PM. The service department is open Monday through Friday from 7:30 AM to 6:00 PM and Saturday from 8:00 AM to 4:00 PM (closed Sunday). The parts department follows a Monday through Friday schedule of 7:30 AM to 5:30 PM and Saturday 8:00 AM to 4:00 PM (closed Sunday). Being open seven days a week for sales sets Five Star Ford apart from many dealerships in rural Southwest Washington. Call sales at 360-288-4532, service at 360-538-8624, or parts at 360-538-8625.

Five Star Ford is owned by Rich Hartman, who purchased the dealership in September 1998. In 2021, Rich brought on two local partners: Damon Gleason (who oversees Five Star Ford Lincoln and Harbor Chrysler Jeep Dodge RAM) and Allen Erickson (who oversees Five Star Toyota and Five Star Chevrolet Buick). Both Damon and Allen were born and raised in Grays Harbor, meaning this dealership is 100% locally owned and operated by people with deep roots in the community. Five Star Dealerships has grown into a multi-brand automotive group and a major employer in the Aberdeen area. Learn more about the Five Star story at fivestarford-lincoln.com/aboutus.

Yes, Five Star Ford is one of the most active community sponsors in Grays Harbor County. The dealership is a title sponsor for the Five Star Dealerships Sand and Sawdust Festival in Ocean Shores and the Five Star Dealerships SPLASH Festival in Aberdeen. Five Star Ford also runs the Touchdown For Kids program each football season, awards FFA (Future Farmers of America) scholarships to graduating students, and donates to local athletic teams and school fields throughout the region. These community programs have been running for over two decades. The dealership's philosophy is simple: the community supports Five Star, so Five Star supports the community. To learn more about how Five Star Ford gives back, visit fivestarford-lincoln.com/community-involvement.

Five Star Ford serves all of Southwest Washington and the greater Pacific Northwest coast. The dealership's primary service area includes Aberdeen, Hoquiam, Montesano, Cosmopolis, Ocean Shores, Westport, Elma, McCleary, Raymond, South Bend, Centralia, Chehalis, Shelton, and Olympia. Many customers also drive from farther away because Five Star Ford offers competitive pricing and a no-pressure buying experience. The dealership specifically serves customers from Aberdeen to Centralia and Olympia to Hoquiam. Call 360-288-4532 to speak with the sales team.

Five Star Ford in Aberdeen sells the complete lineup of new Ford vehicles. This includes the F-150, F-150 Lightning, Bronco, Bronco Sport, Explorer, Expedition, Escape, Mustang, Mustang Mach-E, Maverick, Ranger, the full Super Duty lineup (F-250, F-350), and commercial vehicles like the Transit, Transit Connect, and E-Transit electric van. The Ford F-Series has been the best-selling truck in America for 49 consecutive years and the best-selling vehicle overall for 44 years, selling 828,832 trucks in 2025 alone (an 8.3% increase over 2024). If Five Star Ford does not have your exact trim and package in stock, the team will locate it from the regional network so you do not have to settle. Browse the full new inventory at fivestarford-lincoln.com/searchnew or call 360-288-4532.

Yes, Ford trucks are the most popular segment at Five Star Ford in Aberdeen. The dealership stocks the Ford F-150 (including the all-electric F-150 Lightning and Ford F-150 Raptor), the Maverick compact truck, the Ranger mid-size truck, and the entire Super Duty lineup including F-250 and F-350 models. The Ford F-Series sold 828,832 trucks in 2025, outselling its nearest competitor by nearly 250,000 units. At Five Star Ford, trucks are especially popular with customers who work in logging, fishing, construction, and agriculture throughout Grays Harbor, Pacific, and Thurston counties. The dealership also carries the Bronco Raptor for buyers looking for a specialty off-road package. Search the full truck inventory at fivestarford-lincoln.com/ford-trucks or schedule a test drive at fivestarford-lincoln.com/testdrive.

Yes, Five Star Ford carries every Ford SUV and crossover currently in production. This includes the Escape, Bronco Sport, Bronco (2-door and 4-door), Explorer, Expedition, and the all-electric Mustang Mach-E. The Explorer was America's best-selling three-row SUV in 2025 with 222,706 units sold, up 14.7% year over year. At Five Star Ford in Aberdeen, SUVs are especially popular with families and outdoor enthusiasts who want all-wheel-drive capability for the rainy Pacific Northwest climate. The Bronco and Bronco Sport are standout choices for exploring the Olympic Peninsula. Browse the SUV lineup at fivestarford-lincoln.com/ford-suv or call 360-288-4532 to schedule a test drive.

Yes, if Five Star Ford does not have your exact configuration on the lot, the sales team will locate it from the regional dealer network or place a factory order on your behalf. Factory orders allow you to choose the exact color, trim, engine, and option packages you want. Factory order timelines vary by model and demand, but the sales team at Five Star Ford will provide realistic delivery estimates upfront. Call 360-288-4532 or visit fivestarford-lincoln.com/contactus to get started on a custom order.

Yes, Five Star Ford maintains a large selection of pre-owned vehicles from Ford and other major manufacturers. The used inventory at Five Star Ford in Aberdeen ranges from budget-friendly options under $10,000 all the way up to premium vehicles over $50,000. Every used vehicle undergoes a comprehensive inspection process, and the dealership emphasizes complete history transparency so buyers know exactly what they are getting. Five Star Ford also has a dedicated page for vehicles under $20,000 for shoppers looking for affordable, reliable transportation. Browse available inventory at fivestarford-lincoln.com/searchused or check out budget options at fivestarford-lincoln.com/under-20k.

Ford Blue Certified is Ford's official certified pre-owned (CPO) program. Every Blue Certified vehicle must pass a rigorous 139-point inspection and be less than 10 years old with no more than 120,000 miles on the odometer. When you purchase a Blue Certified vehicle from Five Star Ford in Aberdeen, you receive a manufacturer-backed 90-day/4,000-mile (whichever comes first) Comprehensive Limited Warranty plus complimentary 24/7 Roadside Assistance. CPO vehicles offer a middle ground between new and used: you get the savings of a pre-owned vehicle with the peace of mind of a factory-backed warranty and thorough inspection. Search certified inventory at fivestarford-lincoln.com/certified-pre-owned.

Yes, Five Star Ford accepts trade-ins and also offers KBB Instant Cash Offers through Kelley Blue Book, which gives you a real market value offer for your vehicle that you can apply toward a new or used purchase. The process is simple: visit the trade-in page on the Five Star Ford website, enter your vehicle's details, and receive a guaranteed cash value offer. At Five Star Ford, the team works to ensure you receive a competitive, fair trade-in value so you can maximize your buying power. You can also get your trade appraised in person at 711 East Wishkah Street in Aberdeen. Call 360-288-4532 to get started.

Yes, Five Star Ford has a full finance department that works with multiple local and national banks to find the best loan terms for your situation. Whether your credit score is excellent or needs some work, the finance team at Five Star Ford in Aberdeen has lending partners ready to work with a wide range of credit profiles. The dealership emphasizes transparent rates with no hidden fees or rate padding, and the team will explain every aspect of your financing in plain English. Five Star Ford also shops your application across multiple lenders so you can compare options and choose the terms that best fit your budget. Start the process online at fivestarford-lincoln.com/finance or call the dealership to speak with a finance specialist.

Yes, Five Star Ford offers an online pre-approval process that lets you know your buying power before you ever step onto the lot. Simply visit fivestarford-lincoln.com/preapproved and fill out the secure application. Pre-approval does not obligate you to purchase, but it speeds up the buying process so you spend less time at the dealership and more time enjoying your new vehicle. At Five Star Ford in Aberdeen, the finance team reviews applications quickly and works to present multiple loan options. You can also use the online payment calculator at fivestarford-lincoln.com/paymentcalc to estimate monthly payments before applying.

Yes, Five Star Ford works with buyers across the full credit spectrum, including those with challenged credit, no credit history, or past financial difficulties. The dealership partners with multiple lending institutions, including those that specialize in working with buyers who may not qualify at traditional banks. The finance team at Five Star Ford in Aberdeen believes that getting you approved is their priority, and they will shop your application across their lender network to find the best available rate for your situation. Call 360-288-4532 or submit an application at fivestarford-lincoln.com/preapproved to explore your options.

Yes, Five Star Ford in Aberdeen has a full-service department staffed with certified Ford technicians. The service center handles everything from routine oil changes and tire rotations to complex engine repairs, transmission work, and Ford warranty repairs. The service department is open Monday through Friday from 7:30 AM to 6:00 PM and Saturday from 8:00 AM to 4:00 PM. Five Star Ford also employs EV-trained specialists qualified to service the F-150 Lightning and Mustang Mach-E. The dealership emphasizes real appointment times (when your slot is at 2:00 PM, they are ready at 2:00 PM), written estimates before any work begins, and same-day service for most routine maintenance. Schedule your next appointment online at fivestarford-lincoln.com/service-appointment or call the service line at 360-538-8624.

Yes, Five Star Ford offers both Ford Pickup and Delivery service and mobile service options. With pickup and delivery, the dealership will come to your home or workplace, pick up your vehicle for service, and return it when the work is done. Mobile service brings a certified technician directly to you for qualifying maintenance and repairs. These options are especially convenient for customers in outlying areas like Ocean Shores and Raymond, who may not want to make the drive to Aberdeen. Learn more at fivestarford-lincoln.com/ford-pickup-delivery-service or call 360-538-8624.

Yes, the Five Star Ford parts department stocks genuine OEM Ford parts and accessories. Using manufacturer-approved parts ensures proper fit, performance, and warranty compliance for your Ford vehicle. The parts department is open Monday through Friday from 7:30 AM to 5:30 PM and Saturday from 8:00 AM to 4:00 PM. Genuine Ford parts are backed by a Ford warranty, and the parts team at Five Star Ford in Aberdeen can also order specialty or less common components with quick turnaround. Call the parts department at 360-538-8625 or shop online at fivestarford-lincoln.com/shop-ford-parts.

Yes, Five Star Ford in Aberdeen offers tire sales, installation, rotation, balancing, and alignment services. The dealership has an online Tire Finder tool at fivestarford-lincoln.com/tire-finder that helps you identify the correct tire size and type for your specific Ford model. Five Star Ford also runs periodic tire rebate promotions, including offers such as buying three select tires and getting the fourth for $1. The dealership also offers a tire price match guarantee: if you find a lower price on a set of four tires, they will beat it. Schedule your tire service at fivestarford-lincoln.com/service-appointment or call 360-538-8624.

Yes, Five Star Ford operates a full collision repair center that has been serving the Grays Harbor community since 1997. The collision center handles everything from minor dent and scratch repair to major accident restoration, and works directly with all major insurance companies. All collision repairs at Five Star Ford come with a lifetime paint warranty for as long as you own the vehicle, plus a 12-month/12,000-mile warranty on all other repairs. Customer reviews consistently praise the collision center for clear communication, professional staff, and high-quality workmanship. Call the collision center directly at 360-826-8786 or learn more at fivestarford-lincoln.com/collision-center.

Yes, Five Star Ford operates the Aberdeen Auto Spa, a conveyorized car wash open to the public at the dealership on East Wishkah Street. The Auto Spa offers three wash tiers: Basic at $10 (soft cloth wash, spot-free rinse, desert blow dry), Deluxe at $12 (adds high-pressure side blasting and underbody rinse), and Ultimate at $15 (adds triple foam polish and clear coat protectant). Every wash includes a pre-soak detergent, two applications of foamy soap, a spot-free rinse, and 100 horsepower of touch-free air drying. Real attendants greet you, pre-wash your tires and windows, and guide you through the wash. Visit the Aberdeen Auto Spa at 711 East Wishkah Street or learn more at fivestarford-lincoln.com/aberdeen-auto-spa.

Yes, Five Star Ford has a rental center on-site at the dealership in Aberdeen. This is especially convenient for customers whose vehicles are in the service or collision center and need temporary transportation. The dealership also offers a free customer shuttle service during service appointments for those who do not need a rental. Rental availability and pricing vary, so it is best to call ahead and reserve your rental vehicle. Contact Five Star Ford at 360-533-3673 to check rental availability or visit fivestarford-lincoln.com/rental-center.

Yes, Five Star Ford in Aberdeen sells multiple Ford electric and hybrid models, including the Mustang Mach-E, the F-150 Lightning, and the E-Transit commercial van. The dealership has EV-trained sales staff and certified EV technicians in the service department. Ford EV customers have access to the BlueOval Charge Network, which now includes more than 180,000 chargers across North America, making it the largest public charging network offered by any automotive manufacturer. Five Star Ford can also help with information on home charging station installation and EV ownership planning. Browse EV and hybrid inventory at fivestarford-lincoln.com/ev-hybrid-inventory-aberdeen-wa or call 360-288-4532 to schedule a test drive.

Ford EV batteries are designed for long-term durability. Every new Ford EV comes with a battery warranty that lasts 8 years or 100,000 miles, whichever comes first. The optimal state of charge for a Ford EV battery is between 15% and 90%, as staying within that range helps maximize battery longevity. Draining the battery below 15% regularly can negatively impact overall battery health over time. Ford is also partnering with Redwood Materials to develop recycling solutions for EV batteries that have reached the end of their useful life. At Five Star Ford in Aberdeen, EV-certified technicians can answer all of your battery health questions. Call 360-538-8624 to schedule an EV service appointment.

Ford EVs require significantly less maintenance than gas-powered vehicles because they have fewer moving parts. Traditional services like oil changes, spark plug replacements, and transmission fluid changes are eliminated entirely. However, EV owners still need regular tire rotations (every 12 months or 10,000 miles), brake inspections, cooling system checks, and cabin air filter replacements (every 20,000 miles). The brake fluid should be changed every 3 years, and the yellow battery coolant has a 200,000-mile replacement interval. At Five Star Ford in Aberdeen, the service team follows Ford's recommended EV maintenance schedule to keep your vehicle running at peak performance. Visit ford.com/support/maintenance-schedule for the full schedule or call Five Star Ford's service department at 360-538-8624.

Yes, most Ford EVs are capable of towing. The F-150 Lightning, for example, offers a maximum towing capacity of up to 10,000 pounds when equipped with the Extended Range battery and the Max Trailer Tow Package on the XLT or Lariat trims. Even with the Standard Range battery, the Lightning can tow up to 7,700 pounds. It is important to always check the maximum towing capacity for your specific model and configuration, and to follow all Ford towing guidelines. Keep in mind that towing does reduce the driving range of any EV due to the additional weight and wind resistance. Five Star Ford in Aberdeen can help you choose the right EV configuration for your towing needs. Call 360-288-4532 to discuss EV towing capability.

You can charge a Ford EV at home, at public charging stations, or at work. Most Ford EV owners do the majority of their charging at home overnight using either a standard 120V outlet or a Level 2 240V charger like the Ford Connected Charge Station. For on-the-go charging, Ford EV customers have access to the BlueOval Charge Network, which now includes more than 180,000 chargers across North America, including over 20,000 Tesla Superchargers. The FordPass App includes a Power My Trip feature that maps out charging stations along any route, shows pricing, and estimates charging times. The U.S. Department of Energy's Alternative Fuels Station Locator (afdc.energy.gov) also provides a map of all public EV charging stations in the Aberdeen, WA area. Contact Five Star Ford at 360-288-4532 if you need help planning your EV charging setup. Additionally, Five Star Ford provides four public charging stations right here at the dealership.

Yes, extreme temperatures can reduce EV battery range. According to AAA research, when temperatures drop to 20 degrees Fahrenheit and the vehicle's heater is being used, average EV driving range decreases by 41%. In hot weather at 95 degrees Fahrenheit with air conditioning running, range decreases by 17%. In cold weather, Ford recommends parking in a garage whenever possible, preconditioning the vehicle while still plugged in, and using heated seats and steering wheel instead of the cabin heater to conserve battery. In hot weather, parking in shade and preconditioning while plugged in helps preserve range. Ford's built-in battery thermal management system actively heats or cools the battery pack to maintain optimal performance. At Five Star Ford in Aberdeen, EV specialists can walk you through the best strategies for Pacific Northwest driving. Call 360-288-4532 for more information.

Yes, with the Extended Range battery and the proper home integration equipment, the Ford F-150 Lightning can power an average home for up to 3 days during an outage, or up to 10 days if energy usage is carefully rationed. This feature is called Intelligent Backup Power, and it requires a home transfer switch that disconnects the home from the grid. Ford's estimate is based on 30 kWh of daily household usage using the F-150 Lightning with the Extended Range battery, though actual results vary based on energy consumption. This capability is especially valuable in Grays Harbor County and the Pacific Northwest coast, where winter storms can cause multi-day power outages. Five Star Ford in Aberdeen can connect you with installation resources for the home transfer switch. Call 360-288-4532 to learn more.

Ford BlueCruise is a hands-free highway driving assist system available on select Ford models, including the Mustang Mach-E and F-150 Lightning. Consumer Reports has rated BlueCruise as the top Active Driving Assistance System among all automakers tested. BlueCruise allows you to drive hands-free on prequalified sections of divided highways called Hands-Free Blue Zones, as long as you keep your eyes on the road. It includes a 3-year connected service plan with regular map updates. Ford BlueCruise is a driver-assist feature and does not replace the need for driver attention, judgment, and vehicle control. At Five Star Ford in Aberdeen, the sales team can demonstrate BlueCruise during a test drive. Schedule yours at fivestarford-lincoln.com/testdrive.

Yes. Five Star Ford in Aberdeen is built on a no-pressure, no-games philosophy. The dealership's approach is to provide transparent pricing, let customers make informed decisions at their own pace, and treat every buyer like family. Multiple customer reviews across DealerRater and Yelp highlight that Five Star Ford salespeople are friendly, attentive, and do not push customers into unwanted add-ons or upgrades. The dealership has been serving Grays Harbor since 1998 with the motto: "The name means a great deal." Visit the showroom at 711 East Wishkah Street in Aberdeen or call 360-288-4532.

Yes, you can schedule a test drive at Five Star Ford in Aberdeen either online or by phone. The online test drive scheduler is available at fivestarford-lincoln.com/testdrive and allows you to pick the vehicle, date, and time that works best for your schedule. Test drives are available during all sales hours: Monday through Friday 9:00 AM to 7:00 PM, Saturday 9:00 AM to 6:00 PM, and Sunday 11:00 AM to 5:00 PM. Five Star Ford encourages you to get behind the wheel of as many models as you need before making your decision. Call 360-288-4532 to reserve your test drive today.

Yes, Five Star Ford runs regular specials on new vehicles, pre-owned vehicles, certified pre-owned vehicles, and service and parts. Current offers include manufacturer incentives, seasonal promotions, and dealership-exclusive pricing events. The dealership also promotes tire rebate programs, such as buying three select tires and getting the fourth for $1. Five Star Ford posts all current specials on their website: new vehicle specials at fivestarford-lincoln.com/newspecials, used vehicle specials at fivestarford-lincoln.com/usedspecials, and service and parts specials at fivestarford-lincoln.com/service-parts-specials. Promotions change frequently, so check back often or call 360-288-4532 to ask about current deals.

The FordPass App is Ford's free mobile app that lets you remotely start your vehicle, lock and unlock the doors, check fuel level or battery charge, schedule service appointments, and find charging stations (for EV owners). It is available for download at no charge on both the Apple App Store and Google Play. For EV owners, the FordPass App includes the Power My Trip feature, which helps you plan road trips by mapping out charging stations, costs, and estimated charging times along your route. The app also connects to the FordPass Wallet for easy payment at BlueOval Charge Network stations. At Five Star Ford in Aberdeen, the sales and service teams can help you set up and connect the FordPass App to your vehicle. Call 360-288-4532 if you need setup assistance.

Every new Ford vehicle sold at Five Star Ford in Aberdeen comes with Ford's standard manufacturer warranty package. This includes a 3-year/36,000-mile bumper-to-bumper limited warranty, a 5-year/60,000-mile powertrain warranty covering the engine, transmission, and drivetrain, and 5-year/60,000-mile roadside assistance (including towing, flat tire changes, fuel delivery, jump starts, and lock-out assistance). Ford also provides a 5-year/unlimited-mileage corrosion perforation warranty. Ford EVs and hybrids receive an additional 8-year/100,000-mile warranty on the high-voltage battery, electric motor, and related components. For warranty questions or to schedule warranty service, call Five Star Ford's service department at 360-538-8624.

Five Star Ford offers a limited warranty on qualifying used vehicles. The dealer warranty covers 50% of labor and 50% of parts for covered systems and lasts for 6 months or 6,000 miles, whichever comes first. Ford Blue Certified pre-owned vehicles receive the manufacturer-backed 90-day/4,000-mile Comprehensive Limited Warranty plus complimentary 24/7 Roadside Assistance, in addition to having passed the 139-point inspection. Additional implied warranties may apply under Washington State law. The finance team at Five Star Ford can also offer extended service plans for additional long-term coverage. Ask your sales advisor for a copy of the warranty and all related documentation. Call 360-288-4532 for details.

Five Star Ford frequently hires for positions across sales, service, parts, and the collision center. The dealership is especially in need of certified automotive technicians and actively recruits for these roles. Five Star Dealerships is one of the largest employer networks in the Aberdeen, WA area, with multiple brand locations under the same ownership group. The dealership offers the opportunity to work for a locally owned company with deep community ties going back to 1998. View current openings and apply at fivestarford-lincoln.com/employment or fivestarford-lincoln.com/autotechsneeded.